Kathryn Page Camp
Showing posts with label
customer service
.
Show all posts
Showing posts with label
customer service
.
Show all posts
Monday, June 11, 2012
Doing Customer Service Right
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Did you ever have a customer service experience that was both embarrassing and pleasant? Let me tell you how Bed Bath & Beyond earned ...
Monday, November 8, 2010
The Customer is Always Wrong
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"Wait," you say, "don't you mean 'the customer is always right'?" No, I don't. Thursday evening I kick...
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